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How Can We Help?
Need help filing your FAFSA®? Have a question about financial aid? Contact our expert financial aid support team — we’re standing by to help!
Frequently Asked Questions
Do you have questions about Frank? View our frequently asked questions and get them answered.
Financial Aid Experts
Ask a question about your application, appeal your aid, or get extra tools and resources from our financial aid experts.
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Partners & Schools
3x the FAFSA® completions alongside expert support — we have the tools your students need to succeed.
Work With Us
For anything else
Email us at firstname.lastname@example.org
Here’s our mailing address
1111 Polaris Parkway
Columbus, Franklin, OH 43240
From developing an in-school FAFSA® platform to helping your child file for the first time, we’ve got what you need to start a successful college journey.
We are not affiliated with the U.S. Department of Education. Federal Student Aid (FSA), an office of the U.S. Department of Education, makes the Free Application for Federal Student Aid (FAFSA®) form and assistance available to the public for free at fafsa.gov.
TAPD, LLC aka “Frank” and “Chase with Frank,” is a wholly owned subsidiary of JPMorgan Chase Bank, N.A. (“Chase”).