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Category: Ombudsman Group

The Federal Student Aid Ombudsman Group is a neutral, informal resource that helps resolve student loan disputes.

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How Can the Ombudsman Group Help and How to Contact Them

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The U.S. Department of Education’s Federal Student Aid Ombudsman Group is an informal, neutral resource dedicated to helping borrowers resolve…

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How Do You File a Student Loan Complaint?

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If your lender refuses to answer questions, will not work with you to set up a reasonable payment plan, and…

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If you’re having a dispute related to your federal direct loan, Perkins loan, guaranteed student loan, or Federal Family Education…

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