Where to make student loan payments

Where to make student loan payments depends on your student loan processor.

The first thing you’ll need to do is figure out who services your loan (the company or organization you make your payments to or took out the loan from) and what their payment methods are. 

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As always when it comes to student loans, any questions should be directed to your servicer for the most accurate information. But we’re happy to help as much as we can.

Let’s take a look at a few of the options.

For Federal Student Loan Payments

If you have a federal student loan, you likely will need to make your payments in your studentaid.gov account dashboard. Log in to get more information about repaying your student loan. 

For Direct Loans and Federal Family Education Loan Programs 

There are several different loan servicers for these types of loans, so you’ll need to figure out who services your loan and go from there. Likely, you will have received something in the mail that indicates who your loan servicer is and how to pay your loan payment.

Here is a list of current loan servicers for these types of loans:

  • FedLoan Servicing (PHEAA)
  • Great Lakes Educational Loan Services, Inc.
  • HESC/Edfinancial
  • MOHELA
  • Aidvantage
  • Nelnet
  • OSLA Servicing
  • ECSI
  • Default Resolution Group (also known as Maximus Federal Services, Inc.)

If none of these ring a bell, you can also log in to your student dashboard on Studentaid.gov to view your loans and understand more payment options. 

Federal Family Education Loan (Not Department of Education)

You’ll need to check where and how to make your payments with your loan servicer.


Again, this information is usually included in your initial loan paperwork or has been mailed or emailed to you in the past. You should contact your loan servicer if you have any questions about how to make a payment.

Private Student Loans

If you have a private student loan, you will need to pay the servicer for your loan directly.  You should be able to find this information in the monthly statements from your student loan servicer.  

If you have any concerns or questions about paying your student loan, it is best to reach out to your loan servicer directly and ask questions. All loans and payment options are different, and you don’t want to miss a payment because you misunderstood. 

If you have any general questions about financial aid, the Frank team is here to help. You can contact us at support@withfrank.org.