What is Frank?
We help you navigate paying for college from A-Z at Frank. Our goal is to make college more affordable for all Americans. Frank is here to simplify college from the very beginning until you pay off your last student loan.
How does Frank make money?
Frank partners with schools to match them with prospective students. Additionally, we offer two paid services: the Frank Membership and aid appeal.
How many families have been helped by Frank?
Frank has helped over 250,000 families.
Where is Frank’s headquarters?
Frank is headquartered in New York City.
Are You a Scam?
No, you will not be scammed filing a FAFSA® with Frank. We developed this platform to make the financial aid process easier, not to create another headache for students and their families. Learn More about why Frank is not a scam.
How accessible is Frank and how can I contact its support team?
The Frank Support Team is accessible via text, email, phone, and chat between 9:00 am and 5:00 pm Eastern Standard Time. Here’s more information on how to contact the Frank Support Team
How to contact the Frank Support Team
Does Frank provide money to students?
Frank can advance up to $5,000* while you’re waiting for your financial aid. Learn more about Frank’s membership program and answers to frequently asked questions about Frank’s Membership program.
Does Frank provide financial aid?
No. Frank does not provide financial aid. Frank helps customers with the financial aid process for higher education.
Learn more about who provides financial aid.
Does Frank help customers receive financial aid for services/products other than for college?
No. Frank helps customers specifically with the financial aid process for higher education (undergraduate and graduate school). Find out the different types of aid available for students.
What is FSA?
Federal Student Aid (FSA) is an office of the U.S. Department of Education and is the largest provider of student financial aid in the nation. FSA makes the Free Application for Federal Student Aid (FAFSA®) form and assistance available to the public for free at fafsa.gov.