The FAFSA® process is known for complicated language and confusion.We’ve simplified the entire process to 7 minutes. Our team is always a chat or email away to guide you through the whole process.
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FAQs for Parents
Should I use my name or the student’s name to sign up?
The application belongs to the student, so it’s important to use the student’s name when signing up with Frank. Make sure to enter the student’s name as it appears on important identification documents, such as their driver’s license, state ID, or Social Security card.
The student’s parents are divorced. Which parent should they list on their application?
The FSA requires students to list their primary parent on their application. The primary parent is determined as follows:
Which parent did the student live with more over the past 12 months?
If the student lived with both parents for an equal period over the past 12 months, which parent provided greater financial support?
If both parents provided equal financial support, the student can choose either parent to be their primary parent for FAFSA® purposes.
Please note that if the primary parent has remarried, they will also need to include their spouse (the student’s stepparent) on the application.
The student does not live with me, and pays their own bills, why do I need to be involved?
The simple answer is that federal law assumes parents will contribute financially to a student’s education until the student is no longer considered “dependent” for FAFSA® purposes. You can read more about the FSA’s dependency guidelines.
Dependent students whose parents do not fill out the parent section of the FAFSA® will not be eligible for most forms of financial aid.
It’s important to remember that by including your information on the FAFSA®, you are not agreeing to pay for anything, nor are you co-signing any loans.
Do I need my own FSA ID?
Dependent students will need one parent to sign their FAFSA®, so that parent will need to create their own FSA ID.
The FSA ID is tied to an individual’s social security number, so the parent can’t share an FSA ID with their child.
You will be able to use the same FSA ID to sign the FAFSA® for each child you have.
Please be advised that your Federal Student Aid (“FSA”) ID should never be shared. It’s your responsibility to submit the FAFSA® using your unique FSA ID and signature.
Our family’s finances have changed in the last two years, what should we do?
Schools have a process in place for this situation, so don’t panic!
First, fill out the FAFSA, answering all of the financial questions truthfully and accurately, even if those answers do not reflect your current financial reality.
Once you have completed and signed the FAFSA, contact the financial aid office at each school you and the student listed on the application, explain that your finances have changed, and request a “professional judgment.” The school will tell you what to do next!
Don’t miss out on aid. File your FAFSA ® with Frank and complete the application in under 7 minutes.
Using Frank, filing FAFSA® was easy and fast. With financial aid out of the way, I can now focus on my education.
Frank definitely made the process a lot easier. Thanks Frank! I don’t know how I would have gotten it done without you!
In helping my son prepare his information for the FAFSA® application, we were extremely fortunate to come across Frank.
How do you feel about filing your FAFSA®?
We are not affiliated with the U.S. Department of Education. Federal Student Aid (FSA), an office of the U.S. Department of Education, makes the Free Application for Federal Student Aid (FAFSA®) form and assistance available to the public for free at fafsa.gov.
TAPD, LLC aka “Frank” and “Chase with Frank,” is a wholly owned subsidiary of JPMorgan Chase Bank, N.A. (“Chase”).
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